Palfred + Shopify.
Get order updates, check product inventory, and pull sales reports from your Shopify store directly in Slack.
@Palfred customer is asking about order #SH-10482 — says it hasn't arrived
Package is still in transit — looks like it's delayed at the Denver hub. Expected delivery is Feb 27. Want me to draft a reply?
Yeah, let them know it's delayed and give the new ETA
@Palfred what's stock looking like for the spring collection?
Inventory for "Spring 2025 Collection":
Raffia Sandals are critically low and Sun Hat is sold out. Reorder?
Flag both as restock needed and notify @supply-chain
Done ✓ Tagged both as low-stock in Shopify and pinged @supply-chain with restock details
@Palfred how did we do yesterday on Shopify?
Here's yesterday's Shopify summary:
Big day — that Instagram reel drove a lot of Merino Pullover sales. Want me to send abandoned cart recovery emails?
Yes, trigger the recovery flow. And post this to #ecommerce 🚀
Why connect Shopify to Palfred?
Shopify powers over a million online stores, and the teams behind those stores coordinate in Slack every day. When a customer asks about their order, when inventory runs low, or when a flash sale needs monitoring — someone has to open Shopify, find the data, and bring it back to the conversation. Palfred makes that entire process instant.
With the Palfred Shopify integration, your team can check order status, look up customer purchase history, and pull inventory levels from any Slack channel. Customer support agents can instantly answer "where's my order?" questions without leaving Slack. Operations teams get low-stock alerts right in their channel, and marketing teams can monitor sales performance during campaigns in real time.
For e-commerce teams that move fast, this integration provides the real-time visibility that keeps decisions sharp. Ask Palfred for today's sales numbers, the top-selling products this week, or the fulfillment status of a specific order. The data appears in Slack where the whole team can see it, which means fewer dashboard checks and faster responses to changing conditions. If you run your store on Shopify and your team on Slack, Palfred is the bridge between them.
What you can do.
One minute. That's it.
No onboarding calls. No configuration wizards. Just install and go.
Add to Slack
One click install. Palfred joins your workspace in under a minute.
Connect Shopify
Authorize Shopify in the Palfred settings. One click.
Just ask
Mention @Palfred in any channel and ask about your Shopify data.
Works great with.
FAQ: Palfred + Shopify
What Shopify data can Palfred access?
Palfred can read orders, products, customers, inventory levels, and analytics. You configure the access scopes when installing the Shopify app.
Can I look up orders from Slack?
Yes. Ask Palfred for an order by number, customer name, or email and it returns the order details, fulfillment status, and tracking information.
Does Palfred work with Shopify Plus?
Yes. Palfred works with all Shopify plans including Shopify Plus. Multi-store setups are supported — connect each store separately.
Can Palfred update inventory or product details?
With write access enabled, Palfred can update inventory quantities and product details. It confirms changes before applying them to your store.
Pay for what you use.
No per-seat pricing. One workspace, one bill.
Free
5,000 credits (~100 conversations)
Includes:
- AI assistant that works right in your Slack threads
- References your team's context in channels it's added to
- Connects to the tools you already use (Jira, GitHub, and more)
- Automates recurring work like reports and check-ins
- Drafts updates, tickets, and docs on your behalf
Team
Most popularper Slack workspace
Everything in Free, plus:
- Monthly credits refresh automatically
- Higher capacity for heavier workflows + more scheduled automation
- Priority support
Enterprise
For organizations with specific needs
Everything in Team, plus:
- SSO & SAML
- Dedicated account manager
- Custom SLA
- Audit logs