AI assistant for your Slack team
Your team asks.
Palfred answers.
Pipeline from Salesforce. Docs from Confluence. Tickets from Zendesk. Thread summaries. Standup updates. One @mention in any Slack channel — Palfred pulls the answer in seconds.
@Palfred where's the onboarding checklist? Starting week two and want to make sure I haven't missed anything
Found it in Confluence — here's your checklist:
✓ Dev environment setup (Day 1)
✓ Security training (Day 2)
✓ Meet your onboarding buddy (Week 1)
○ Shadow a team lead (Week 2)
○ Complete first project (Week 2)
You're right on track. I've taken the liberty of checking — your team lead has Thursday afternoon open for a shadow session. Would you like me to book it?
@Palfred send the product update email to the Q1 launch segment
Ready to send. I've pulled the segment from HubSpot — just need your go-ahead:
Good morning. I've noticed something worth your attention on the Acme Corp account:
I've drafted a check-in email for their account manager. Would you like to review it before I send?
good catch — send it. Also loop in @james before the renewal call
@Palfred what are users asking for most right now?
I've reviewed Intercom conversations and matched them against your Linear roadmap:
1. CSV export for reports · 34 mentions
● On roadmap — Sprint 14
2. Slack notifications for form submissions · 21 mentions
⚠ Not on roadmap
3. Team-level permissions · 18 mentions
● On roadmap — Q2
If it helps, I can put together a one-pager for the next prioritization meeting.
@Palfred we're getting a spike in tickets about the export feature — what's going on?
Checked Zendesk — 12 tickets in the last 6 hours about CSV exports timing out.
I can have a Jira issue raised and the on-call engineer notified in a moment.
Your team already talks in Slack.
Here's what happens when Palfred is on your team.
200 messages in #product this week. Palfred reads them all so you don’t have to.
@Palfred Summarize the last 3 days of #product
3 decisions made: Pricing locked at $49. Mobile pushed to Q2. Stripe migration approved.
Open: No owner on auth redesign — should it be @marcus?
4 action items created, 2 waiting on design.
Turn a casual Slack message into a structured ticket — scoped, prioritized, and assigned.
@Palfred Turn that into a Jira ticket
Done. Created PROD-218 in Jira from @lisa's message in #feedback:
Add CSV export to dashboard reports
Set to High priority based on 34 mentions across Intercom. I've pulled the three most upvoted quotes into the ticket description and linked the original Slack thread.
Assigned to @priya for Sprint 15, tagged customer-request and reporting.
Anything to adjust before she picks it up?
Billing question? Palfred checks Stripe, pulls Zendesk history, and drafts the reply.
@Palfred Customer says they were double-charged
Found it. Acme Corp — two charges of $2,450 on Nov 12, same invoice, 3 min apart. Webhook retry in Stripe.
Zendesk shows they're Enterprise tier, $24K ARR, renewal in 14 days. Two prior tickets — both resolved within SLA.
Draft reply to Acme Corp
"Hi Lisa — we found a duplicate charge of $2,450 on your Nov 12 invoice. A full refund has been initiated and should arrive within 3–5 business days..."
Shall I send it, or would you like to edit the draft first?
From day one to everyday.
How the first 30 days actually play out.
Add Palfred to Slack
One click. No config, no onboarding calls. Palfred joins your workspace instantly.
Connect your tools
Notion, Jira, HubSpot, Salesforce, Linear — pick the ones your team already uses. OAuth, done.
Ask your first question
"@Palfred what shipped last week?" — and you get a structured answer pulling from Linear, Jira, and Slack. No training needed.
@Palfred what shipped last week?
3 PRs merged, 1 hotfix, 2 deploys
Top: Auth refactor (4 files, 2 reviewers) ✓
Your team starts relying on it
Someone asks Palfred to summarize a 200-message thread. It nails every action item. Word spreads fast.
Standups run themselves
Palfred posts automated morning updates — who shipped what, what’s blocked, what needs review. No more going around the room.
Palfred9:00 AM · #engineering☀ Morning Standup — Jan 15
Your time is yours again
Status meetings are gone. New hires ask Palfred instead of interrupting seniors. Support drafts replies in seconds, not minutes.
Palfred connects with 3,000+ tools.
Every system your team runs on, accessible from Slack.
@Palfred what's blocking sprint 12?
I've checked Jira — 2 items are blocked in Sprint 12:
Auth migration — waiting on security review from @dana
API rate limiter — depends on infra provisioning (ETA tomorrow)
Want me to ping @dana about the security review?
@Palfred where's the Q1 planning doc? I need the open action items
Found it — Q1 2025 Planning, last edited by Priya 2 days ago. Here are the open items:
✓ Finalize pricing tiers
✓ Hire senior backend engineer
○ Launch beta program — overdue by 5 days
○ Complete SOC 2 audit — due Feb 28
○ Ship v2 onboarding flow — due Mar 7
The beta program is the one I'd flag. Want me to post a reminder in #product?
@Palfred what's the status on the Acme deal?
Here's the latest from Salesforce:
No follow-up logged since the call. Want me to draft a check-in email?
@Palfred how did the Q4 campaign perform?
Here's the Q4 Product Launch breakdown from HubSpot:
📨 12,400 contacts reached
📬 34% open rate — up from 28% avg (↑ 21%)
🖱️ 8.2% click-through rate
🎯 186 MQLs generated
🏆 Top segment: Enterprise at 41% opens
That's 22% better than your Q3 launch overall. Want me to break it down by segment or compare against industry benchmarks?
@Palfred create a bug for the login crash on mobile
Created LIN-892 — "Login crash on mobile (iOS + Android)". Marked as Bug High, assigned to on-call (@marcus), added to Sprint 13.
I also found 3 matching Sentry errors from the last 24h and linked them to the issue.
@Palfred what are customers complaining about this week?
I've analyzed this week's Intercom conversations:
1. CSV export timeouts · 12 tickets
▲ 3× increase from last week
2. SSO setup issues · 8 tickets
▲ new trend this week
3. Billing page errors · 5 tickets
— steady
The export spike started after yesterday's deploy. I can cross-reference with Sentry if that helps.
and many more
Your data stays yours.
Enterprise-grade infrastructure with encryption, tenant isolation, and channel-scoped access.
Encrypted by default
AES-256 at rest, TLS in transit. Tokens never stored in plaintext.
Channel-scoped access
Palfred only reads messages in channels it has been added to. You control where it can read and respond.
No training on your data
We never use your data to train AI models. Palfred is powered by Claude by Anthropic — your workspace data is not sent to train any model.
Full audit trail
Every action Palfred takes is logged. Exportable history for compliance reviews.
Data deletion on uninstall
When you uninstall Palfred, all workspace data is deleted within 14 business days.
Pay for what you use.
No per-seat pricing. One workspace, one bill.
Free
5,000 credits (~100 conversations)
Includes:
- AI assistant that works right in your Slack threads
- References your team's context in channels it's added to
- Connects to the tools you already use (Jira, GitHub, and more)
- Automates recurring work like reports and check-ins
- Drafts updates, tickets, and docs on your behalf
Team
Most popularper Slack workspace
Everything in Free, plus:
- Monthly credits refresh automatically
- Higher capacity for heavier workflows + more scheduled automation
- Priority support
Enterprise
For organizations with specific needs
Everything in Team, plus:
- SSO & SAML
- Dedicated account manager
- Custom SLA
- Audit logs
Before you ask Palfred.
Palfred is an AI assistant built for Slack teams that want to move faster without adding more tools. It works where your team already collaborates — answering questions, drafting updates, summarizing threads, and keeping work moving from conversation to action.
Most AI tools are built for solo chat. Palfred is built for team execution inside Slack, with channel and thread context plus integrations to the tools your team already uses. It helps teams ship work, not just generate text.
Palfred supports 3,000+ integrations, including GitHub, Jira, Notion, Linear, Google Drive, Salesforce, HubSpot, Zendesk, Intercom, Stripe, Figma, Vercel, and many more. Your team can work from Slack while still using the systems already running your business.
Most teams get started in minutes. Install Palfred, mention @Palfred in any channel, and you're off. You can connect integrations right away or phase them in as your team adopts it.
Palfred is built with workspace-level tenant isolation and secure request verification. Slack tokens are encrypted at rest with AES-256, traffic with external services is encrypted in transit, and integrations are explicitly connected by your workspace.
No. We never use your data to train AI models. Palfred is powered by Claude by Anthropic, and your workspace data is not sent to train any external model. This applies to messages, files, and any data pulled from connected integrations.
Yes. Palfred only reads messages in channels it has been added to — it does not have blanket access to your workspace. You choose which channels to invite it to and which integrations to connect. You can disconnect integrations and remove Palfred from channels anytime.
When you uninstall Palfred, all workspace data is deleted within 14 business days. This includes messages, integration tokens, and any cached context. You can also request immediate deletion by contacting support.
Palfred is powered by Claude by Anthropic. Slack's Marketplace guidelines require AI-specific disclosures, and we're transparent about it: Claude handles the reasoning, your data stays in your workspace.
Palfred is priced per Slack workspace with credit-based plans, so cost scales with usage rather than seat count. There's a free tier to get started, and you can upgrade when you need more capacity.
Palfred pauses and prompts you to top up or upgrade so usage can continue smoothly. You also get low-balance alerts so you can avoid interruptions.
Yes. Enterprise plans include SSO/SAML, audit logs, custom SLA support, and dedicated account support for larger organizations.
Yes. You can switch tiers, manage billing, disconnect integrations, and uninstall Palfred whenever you want. No lock-in. When you uninstall, all workspace data is deleted within 14 business days.